At Bundaberg Motor Group (BMG), service is more than just taking care of your vehicle. It's making sure that you're taken care of throughout the entire ownership experience.
The Bundaberg Motor Group (BMG) Service Departments are well known for their excellence in customer satisfaction and their ability to fix your vehicle right the first time, offering the highest level of quality service and repair for your vehicle.
Relax with a cup of fresh coffee in comfortable surroundings while waiting for your service or repair to be completed at Bundaberg Motor Group (BMG).
When you bring in your vehicle to an Bundaberg Motor Group (BMG) auto service center, we start a customer service connection that lasts the life of your car and beyond. You can rest assured knowing Bundaberg Motor Group (BMG) will take care of your vehicle and get you back on the road again. Call or visit your nearest Bundaberg Motor Group (BMG) auto service center today.Experience the Bundaberg Motor Group (BMG) service difference:
Click On Your Brand to Book a Service Online
Please note dates are indicative only, and bookings are subject to availability and confirmation from one of our service representatives.
Our technicians receive extensive factory training on an ongoing basis, including the very latest manufacturer recommended techniques.
We have the latest Manufacturer Diagnostic Equipment that only an Authorised dealer has access to.
As part of every service we will check your vehicle for outstanding factory recalls and manufacturer software updates. This will help keep your vehicle running efficiently and safely.
The time required can vary depending on your vehicle’s make, model, and the type of service due. We recommend confirming this when booking.
If any additional repairs are identified during the service, this may extend the duration. Rest assured, we’ll always keep you informed ahead of time if there are any delays.
A detailed list of service items is available in your owner’s manual (printed or online)
A typical service includes:
We follow the manufacturer’s service schedule to keep your warranty intact.
Please note major services need extra time and additional parts.
Yes, we offer a courtesy shuttle and drop-off/pick-up services within a certain radius of each workshop.
We recommend booking this at the same time as your service, as availability can be limited.
To confirm what’s available in your area, please check with our friendly Customer Service Advisors.
Yes, loan cars are available by prior arrangement. Some may attract a small fee, while others are complimentary depending on your vehicle brand.
Pricing varies based on your vehicle’s make, model, and the type of service required.
When booking, please ask us for an estimate.
If anything unexpected is found, we’ll contact you to explain the issue, recommend any repairs, and provide a quote.
No additional work will be carried out without your approval.
That’s perfectly okay! Just tell us what you’ve noticed; what you hear, feel, or see (e.g., “a rattling noise when I accelerate” or “the steering feels heavy”).
Our technicians will take it from there and may recommend a road test with you to help diagnose the concern.
A warranty claim covers repairs or replacements of parts that fail due to a manufacturing defect.
You can book online for a day and time that suits you. Please note, an initial inspection fee may apply.
After the inspection, your Service Advisor will confirm whether the fee is waived under the manufacturer’s warranty and advise you on any required repairs.
For full details, please refer to your owner’s manual.
This is a free check-up* offered by some brands after you buy a new vehicle. We’ll inspect things like fluids, brakes, tyres, and any early issues to ensure everything is running as it should.
Please refer to your warranty handbook or contact our Customer Service Advisors for details specific to your vehicle.
*Some brands do not offer this inspection or may require it to be completed within the first month or 1,500kms.
Regular servicing:
Your servicing costs are prepaid for a set period or distance.
Simply book your service with us, and we’ll take care of the rest. We’ll also let you know what’s included at each service interval.
No. While we specialise in our franchise brands, we also service all makes and models, including used vehicles outside of manufacturer warranty.
We’ll notify you via phone, SMS, or email as soon as your vehicle is ready for collection.
Unfortunately, no, this is not a facility we currently offer.
Yes. Most locations offer a key drop box for early drop-offs, and after-hours collection may be arranged in advance.
Please check with our team when booking.
Most of our workshops can issue Roadworthy (RWC) or Safety Certificates for light vehicles. These include full inspections of key safety components.
Check with our Customer Service Advisors to confirm availability at your nearest location.
Yes, we have a comfortable customer lounge with free coffee, Wi-Fi, and seating.
You’re welcome to wait while your car is being serviced.
We use genuine or OEM-quality parts to maintain your vehicle’s performance and warranty.
Pricing varies depending on the part, but we’re happy to provide a quote.
We also keep many common parts in stock for quicker turnaround.
Yes! You can book your service quickly and easily via our website.
Yes, we send out reminders via email, SMS, or phone to help you stay on track.
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